![]() ![]() One great manager asked “how can you manage people if you don’t know them, their style, their motivation, their personal situation.” (pg 14) The key finding from the survey of great managers is that they are focused, disciplined and most importantly possess a willingness to individualize how they treat each employee. The most powerful finding from the employee interviews is that “ Talented employees need great managers” (page 11). ![]() Gallup interviewed over one million employees and eighty thousand managers. The Gallup Organization set out to measure how to create strong workplaces (defined as ones which attract and retain the more productive employees and “scare way the ROAD warriors)”. This book is based on results from two massive research projects undertaken by the Gallup Organization. Most of the comments included in the following text are taken word for word for the book ![]()
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